In the last few years, we’ve seen a rise in the use of cloud technology to manage many business processes, including the shift to online training. Josh Bersin, principal founder of Bersin by Deloitte, mentioned in a recent article that modern workplace learning has become employee-centric by nature. It makes sense then that companies are moving their digital learning content out of internal learning management systems and to the cloud so that it can be responsive to the needs of today’s employee.
At the same time, learning is rapidly heading towards always-on, curated content that is facilitated with machine-learning. Referred to as xAPI, this technology delivers complementary content to learners based on their individual learning habits and preferences. Cloud-based learning platforms connect employees and others to quality content that is available via the internet.
Limited in its ability to adequately impact organizations, corporate training is moving to the cloud because of the potential for greater interactivity and better user experience, which has the potential to transform workplace cultures overall.
Benefit #1 - Accessible by all employees
The business world has gone mobile. According to Statista, this year the number of mobile phone users is expected to reach 4.68 billion. This indicates more employees are and will continue to seek out information on demand to complete tasks. At the same time, more employees are choosing to work remotely, with half of the U.S. workforce expected to be remote by 2020. A cloud model provides fast access to compliance training information from anywhere at any time. This makes learning accessibility much better for all.
Benefit #2 - Underlying goals are addressed
Human resources professionals generally have goals for employees that come about during other aspects of training. For example, teaching employees how to recognize the signs of sexual harassment also increases their awareness around interpersonal communication. Talking about diversity helps employees to recognize the value of their peers, resulting in greater respect for others’ differences. Whatever the training topic is, there are always underlying reasons that HR wants to promote it, even if it’s just to boost morale or productivity.
Benefit #3 - Culturally reflective
Building a strong company brand requires having an authentic culture that puts employees at the center. A business can accomplish this by establishing a culture of ongoing learning and professional development. The results of compliance training conducted by a cloud-enabled system also sets the tone for the culture -- that all employees matter in an environment of learning and collaboration. As learning becomes a deep corporate value, it’s no longer a matter of encouraging employees to participate. Instead, employees become enthusiastic consumers of learning material and this enhances their ability to be creative problem-solvers and experts in their areas of interest.
Benefit #4 - Industry Inclusiveness
Modern compliance training is focused not only on the surface of diversity; it goes deeper into the core of what inclusiveness means to an organization’s success. We already know that diversity is good for business. McKinsey research has found that companies in the top percentile for ethnic diversity outperform their peers by 35 percent. Once everyone in the organization embraces diversity fully, inclusion happens.
Benefit #5 - Employee Preference
The Learning in the Workplace survey conducted by Modern Workplace Learning demonstrates that learning is an aspect of the daily experience of performing work tasks. E-learning outranks classroom and conferences as a source of knowledge. Employees prefer learning that is personalized and self-directed. Technology allows for content to be delivered to employees that is relevant and useful for their job experience.
Benefit #6 - Self-reflection
Compliance training used to be thought of as something that needed to be delivered only once by human resources. Then it was packed away and never talked about much unless problem behavior came up. Fortunately, modern learning methods allow for ongoing dialogue around important compliance topics that shift the mindset and behaviors of employees. This gives employees an opportunity to self-reflect and determine what changes they need to make.
Modern technology will only continue to enhance the experience of employees while giving them direct access to the content they need to succeed.